Shipping Policy

📦 Shipping Policy – HOUSE OF VALOR

1. Shipping Locations

We currently ship across India. International shipping is not available at the moment.

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2. Order Processing Time
• Orders are processed within 1–2 business days after successful payment.
• Orders placed on weekends or public holidays will be processed on the next working day.

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3. Shipping Time & Delivery
• Standard Delivery: 3–7 business days (depending on location).
• Express Delivery (if available): 1–3 business days (extra charges apply).

Note: Delivery times may vary during peak seasons, festivals, or due to unforeseen circumstances (e.g., weather, lockdowns).

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4. Shipping Charges
• FREE SHIPPING on all orders
• Express shipping charges (if opted) will be calculated at checkout.

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5. Order Tracking
• Once your order is shipped, you’ll receive a confirmation email/SMS with a tracking number and link.
• You can track your order on our website or directly through our courier partner’s portal.

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6. Delivery Attempts

Our courier partner will attempt delivery up to 3 times. If the package is undeliverable, it will be returned to our warehouse.

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7. Damaged or Lost Packages

If your package arrives damaged or is lost in transit:
• Please contact us within 24 hours of delivery (or expected delivery date).
• Email us at [customercare@houseofvalor.in] with your order ID and images (if applicable).